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NEW QUESTION 48
Which of the Performance views shows real-time data with historical metrics to give you both short term and long-term views?
- A. Dynamic Views
- B. All of the above
- C. Dashboards
- D. Reports
Answer: A
Explanation:
Reference:
https://help.mypurecloud.com/articles/about-reports-views-and-dashboards/
NEW QUESTION 49
What is a DNC list?
- A. A DNC list causes records to be presented to be preview dialed, regardless of the dialing mode.
- B. A DNC list is another name for a contact list.
- C. A DNC list is a table containing phone numbers that a campaign should never dial.
- D. A DNC list is a table containing high-priority numbers that should be dialed using preview mode.
Answer: D
NEW QUESTION 50
Call Recording is enabled in .
- A. Admin > Contact Center
- B. Admin > Quality
- C. Admin > Telephony
Answer: C
NEW QUESTION 51
......
