Kolaxo CCS is empowering business to handle their customer in a better manner so that they may feel valued. We are familiar with the importance of every single customer therefore we are helping business to sustain their existing customers and capture new once by producing up to the expectation customer support services. We keep in consideration the comfort of our employees therefore from chairs to workstation everything is arranged according to their ease. We also consider the moderate temperature with the help of our modern cooling and heating system. This system keep the temperature bearable in winters as well as in summers. Our call center agents are highly responsive. They receive every call within first three bells and after calmly listening to the customer’s demand they quickly take essentials steps to resolve customer’s pain points. This high response and quick action give an uplift to customer satisfaction and at the same time reduce the talk time. Our services are provided in a way that they help businesses to reduce repetition of bad experience and create a new image about the quality of customer service.
