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Certqueen Salesforce Certified B2C Commerce Architect dumps questions
New client is going to migrate to the Salesforce Commerce Cloud. Website is ready to be live but just is missing the customers and previous orders. What should we do?
A. Send a ticket to Salesforce to publish the new site and import later missing data.
B. There are no blockers. If everything else is working, the site can go live.
C. Import at least orders before going live.
D. Change Site status from password protected to live and import missing data when ready.
Answer: C
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics). Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers
A. Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder
B. Use SMS as a channel due to its significantly higher engagement rate as compared to email
C. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns
D. Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months
Answer: AB
Northern Trail Outfitters (NTO) wants to bring data from across all parts of their Salesforce Customer Success Platform Into the Marketing Cloud account. A Solution Architect recommends using Synchronized Data Sources In Contact Builder and Marketing Cloud Connect to Integrate multiple business units In their account. Which API does the Solution Architect need to use with Marketing Cloud Connect for this integration?
A. Tooling API
B. REST API
C. SOAP API
D. Streaming API
Answer: B
A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts. Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company? Choose 2 answers
A. Customer 360 Data Manager
B. Third-party application or AppExchange tool
C. Duplicate Matching Rules
D. Lightning Data Services
Answer: A
A company is using both Service Cloud and B2C Commerce but they are not using Mulesoft or any other integration middleware and do not plan on adding that in the near future. However, there is a need to keep customer records in sync across both Service Cloud and B2C Commerce. When a change to the customer record in Service Cloud takes place, such as an updated customer name, the same customer record should be updated in B2C Commerce. Assume that there is a common ID that uniquely identifies the customer across the two systems. How should a Solution Architect deliver the desired functionality?
A. Send a platform event from Service Cloud and subscribe to the platform event in B2C Commerce using the built-in functionality
B. Develop a custom solution in Service Cloud to consume and communicate with B2C Commerce APIs
C. Send an Outbound Message from Service Cloud and catch and handle the Outbound Message using the B2C Commerce APIs
D. Use change data capture to send a message from Service Cloud and catch and handle the message using B2C Commerce Service Cloud Connector
Answer: A
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