Guided Access and screen pinning are advanced lockdown features that allow users to pin a single app to their device screen. Users can also determine which features can be accessed. You can use Guided Access on both Android and iOS devices.
You can also use Guided Access to lock down devices at point-of-sale (POS) terminals, dedicated displays for advertising, and self-check-in Kiosks. You can enable a PIN on Guided Access to exercise maximum control on what activity goes on on your mobile device.
Many users have claimed that Guided Access is not working. Regardless of how beneficial Guided Access is, it is not without flaws. You shouldn't be over-concerned if Guided Access triple click not working on iPhone. And you may ask “Why is my Guided access not working”or "How to Get out of Guided Access without Password". Anyone can face such a situation at any time. So, if you happen to be one of the unlucky ones, read this article.
In this article, we'll look at how to repair Guided Access not working on iPhone/iPad running iOS 16 and earlier. Hopefully, one of the techniques suggested will resolve the issue with your iPad/iPhone.
How to fix Guided Access not working in iOS 16?
These are the possible solutions for how to fix Guided Access not working in iOS 16:
- Force restart iPhone/iPad
- Delete the Kiosk Policy
- Set accessibility
- Factory reset your iPhone
- Restore iPhone via iTunes [Risk of Data Loss]
- Let’s take a closer look at them.
- Force restart iPhone/iPad
The first thing you should do if Guided Access isn’t functioning properly on iOS 16 is a simple restart or Force Restart. Try restarting your iOS device if a simple restart does not fix the issue. Different procedures are needed for various iPhone models.
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iPhone 14/13/12/11/X/8
- Pressing and quickly releasing the Volume Up and Volume Down buttons is necessary.
- Once you see the Apple logo, continue to hold down the Side button.
iPhone 7 or iPhone 7 Plus
- Press and hold the Side and Volume Down buttons until you see the Apple logo, which should take at least 10 seconds.
iPhone 6s
For at least 10 seconds, press and hold the Home and Power/Sleep buttons.
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Restart your iPhone/iPad
A restart is the most standard way to troubleshoot any electronic device or application, and we believe it’s the first method you should attempt.
For Android devices:
- Press and hold the Power button for a few seconds.
- Wait for the power off screen to show up, then select Reboot.
- Restarting varies depending on the iPhone model.
- For iPhones 8-13, follow these steps to restart your phone
- Press the Volume Up and Volume Down buttons consecutively.
- Press and hold the Side button till the Apple logo shows on your screen.
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Delete the Kiosk Policy
Apple’s kiosk policy essentially manages apps that haven’t been downloaded yet. When the device that you are using is turned on, the iOS will attempt to load the app and then denote it as a kiosk and lock it down.
If the app then cannot be identified, your whole device will be locked. So, this can cause a few complications, to put it mildly. For this fix, we are going to attempt to remove the kiosk policy. However, it is important to keep in mind that this is only possible in some cases.
This fix will only be effective if the policy has been deployed, if the Kiosk app has not been installed, or if your iOS has a supervised mode switched on. To get rid of the Kiosk policy on your Apple device.
- To begin with, you will need to open up the policies tab and then selecting the Kiosk policy from the list.
- From the Kiosk policy, you then go into the manage button and then choose move to archive.
- Select the archived policy and hit manage.
- To wrap things up, hit the delete button to remove it.
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