For any company that receives inbound calls to live agents for payments being remitted, many times those who call are placed into a long wait queue. Nobody likes waiting on hold, especially when you’re giving money away. The fact of the matter is that incoming calls are not evenly spread out over any given time-frame, and it’s simply not possible to accurately staff for fluctuations in when the calls are received.
Credit Card Processing | Payment Processing Service | How Are EChecks And Ach Different From Each Other?
For any company that receivesinbound calls to live agents for payments being remitted, many times those whocall are placed into a long wait queue ACHPayment Processing. Nobody likes waiting on hold,especially when you’re giving money away. The fact of the matter is thatincoming calls are not evenly spread out over any given time-frame, and it’ssimply not possible to accurately staff for fluctuations in when the calls arereceived. View More
