185
views
views
And then there’s the security benefit from ACH IVR Payments. When you eliminate human customer service agents from the equation of taking payment information, you eliminate a potential source of fraudulent use of sensitive data. Let’s face it; it only takes one disgruntled employee. Moreover, customers are simply more comfortable remitting their credit card or checking account information to an IVR system then someone at a call center.
ACH Payment Processing With IVR Payments
And then there’s the securitybenefit from ACH IVR Payments. When you eliminate human customer service agentsfrom the equation of taking payment information, you eliminate a potential source of fraudulent use of sensitive data. Let’s face it; it only takes one disgruntled employee. Moreover, customers are simply Find More comfortable remitting their credit card or checking account information to an IVR system then some one at a call center.