Whatsapp offers a variety of ways to communicate with your customers. Its ability to share live location, video-calling, and its ability to see whether messages have been viewed or not has been a game-changer for the eCommerce industry.
The personalization offered by Whatsapp makes it more likely for customers to open the messages. You can even configure your social media advertisements to be redirected to your Whatsapp number to increase the chances of conversion. Whether you are a small or a big business Whatsapp can help increase your brand recognition and recall. You can proactively keep your customer engaged to place orders thanks to the WhatsApp eCommerce integration. You can even employ different communication strategies in Whatsapp by clearly segmenting your audience.
PosBytz increases customer loyalty by providing customers the ability to easily reach out to your business. Customers can track their orders and share their location to help facilitate a secure delivery. With Whatsapp ordering, you can create a catalog, facilitate payments and send reminders for the latest promotional offers. You can also create an immediate analysis of your customer’s response to your messages by features available on Whatsapp such as last seen detail, whether the message has been read, and the time taken to deliver the message.
Create a memorable customer experience with PosBytz’s WhatsApp eCommerce integration now!
