Averiware allows your agents to handle the customers having more urgent issues rather than coping with the customers having simple issues that can be resolved by themselves.
Cloud Self Service Portal
Averiware allows your agents to handle the customers having more urgent issues rather than coping with the customers having simple issues that can be resolved by themselves. In the conditions when the customers have small problems in which your agents don’t need to assist them, the Cloud Self-Service portal gives them the necessary means to solve them. Users login into the Cloud Self-Service portal and get the solution based on the information of their previous tickets. It also features a rather fast and effective fixing of customer issues. If you are looking for the right cloud self-service portal, use the Customer Portal at Averiware and make your customers solve their issues at any time.
