Global Customer Communication Management Market Trends, Size, Forecast - 2019-2025
The global customer communication management market is projected to grow at a considerable CAGR during the forecast period. Customer communication management solutions are an essential crucial and integrated part of building customer loyalty for any company that enables it to enhance its business.
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The companies distinguish the competitive benefits of greater customer experience and the value that resides not only in what a company delivers for its customer, however, in the seamless and best possible enhanced customer communications. Moreover, the application of customer communication management solutions is increasing in various sectors such as retail, BFSI, telecom & IT and others owing to digitization in the banking services, focus on improving customer experience and brand reinforcement through customer communication management software.
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Global Customer Communication Management Market Segmentation
By Deployment
On-Premises
Cloud-Based
By Industry
Telecom & IT
Retail
Manufacturing
Healthcare
BFSI
Others (Energy & Utility, Hospitality)
Regional Analysis
North America
United States
Canada
Europe
UK
Germany
Italy
Spain
France
Rest of Europe
Asia-Pacific
China
India
Japan
Rest of Asia-Pacific
Rest of the World
Company Profiles
Adobe Inc.
Avaya, Inc.
CEDAR CX Technologies, Inc.
Crawford Technologies Inc.
Canon Inc.
Doxee S.p.A.
Dell Inc.
Ecrion Software, Inc.
Intelex Technologies
Kofax Inc.
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