An internal customer is someone who works within the organization and experiences day-to-day interaction, processes, and culture. They are the employees and other stakeholders who work towards the common goal.
Here are 3 reasons pointed by Recruiter Company; People Dynamics, Recruitment Company in Qatar.
1. They are your brand ambassadors
They are the people, who experience and live with the company's values, vision, and culture every day. Loyal, happy, and motivated employees are inclined to spread the good words about the organization and become an advocate as well as supporters for what you do.
2. They stay with you longer
Employees who are appreciated and valued for their efforts and performance are always high with morale and display collaboration with other team members. Such employees are not only productive, but they are also more inclined to remain with you for long years.
3. They create a productive & cohesive workforce
Support and appreciation guide them to do their best for the organization. The team which receives the required tools, support, clear vision, and road map delivers quality work to meet the end goals of the organization. This, in turn, leads to better productivity, communication & cohesiveness.
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