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How To Reset Your Amazon Echo: What To Do If Your Alexa Device Is Unresponsive
If things go wrong, you may need to reset your Amazon Echo speaker to get things back on track.
Giving Alexa a factory reset shouldn't happen too often, but if the smart assistant has gotten into a corner, or you just want to give your device to someone to start from scratch, it's good to know how to reset your Echo DOT not working.
The problem is, there are different reset processes, whether you have a standard Amazon Echo, an Echo Show with a display, or the ever-popular Echo Dot.
Next, we'll take a look at each type of Echo device, including the Echo Dot and Echo with a display, and explain how to reset Alexa.
Amazon Echo / Alexa reset types
First, make sure you know what kind of reboot you want to do. If it appears to be unresponsive, your first call should always be to turn off the unit. Just pull out the power adapter from the back, wait a few seconds, and then plug it back in.
Sometimes the colored light shining on your Echo speaker can be a clue as to what might have gone wrong.
If your Alexa speaker still isn't working after turning it off, you'll want to do a factory reset.
You'll also want to factory reset your Echo speaker if you sell it or give it to someone else.
Factory reset with the Alexa app
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
1) Go to Devices.
2) Tap the Echo & Alexa icon at the top.
3) Choose the speaker you want to factory reset.
4) Scroll down to Factory Reset and tap on it.
5) Confirm that you want to reset.
Description Amazon Echo Dot 3 Smart Speaker
Characteristics:
Bullet Points Amazon Echo Dot:
- Echo Dot is our most popular voice activated speaker and now offers even better sound compared to the previous generation Echo Dot, as well as a new design
- Alexa can play music, answer questions, read news and weather reports, set alarms, control compatible smart home devices, and more
- Stream songs from Amazon Music, Spotify, TuneIn and more with powerful sound
- You can call people who have an echo device or the Alexa app (Skype available soon) by voice command and send them messages. Connect directly to other compatible echo devices in your home via Drop In
- Alexa is constantly learning and gaining new features and skills, like fitness tracking, games, and more.
- Four far-field microphones ensure Alexa hears you from across the room, too. And if you set up compatible echo devices in different rooms, you can fill your entire house with music.
- Echo Dot can also be connected to your speakers via Bluetooth or a 3.5mm audio cable