Andrei Papancea, Co-founder & CEO at NLX.ai talks about AI chatbots, smart assistants, smart IVR applications, and multi-modal experiences shaping the tech experiences.
1. Tell us about your role at NLX. How much of your typical day is involved in innovating AI tech for your customers?
I’m the CEO and Co-Founder of NLX, which I started back in 2017 with my brother and a middle-school friend. We’re all passionate builders and in NLX we found a great opportunity to satisfy our interests, while pushing the boundaries of the conversational AI space. While I spend a lot less time touching code nowadays, I find myself brainstorming new ways of delivering our products and services quite frequently. Our approach is simple: always walk backwards from the customer problem and assume anything is possible. Following this approach, innovation is always part of the solution.
2. What are the applications or rather opportunities you seek to have with your product?
Our product offering is fairly comprehensive for use cases across the board: from AI chatbots to smart home assistants, and from smart IVR applications to multi-modal experiences, our products can deliver almost any conversational experience. Our constant pursuit is to come up with new ways to simplify the building of these applications and power conversational experiences that people want to use.
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