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deskxpand
deskxpand
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Name Maulik Shah
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joined at 3 years ago

    Support Ticket Handling Best Practices: 11 Winning Tips

    Maintain your organization's agility in response to changing client require...

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    Magnify Your Results With These Real-Time Support Techn...

    Real-time assistance is a simple solution that is posted on websites in ord...

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    Helpdesk Metrics You Must Track to Drive Better Custome...

    Helpful hints and ideas on how to gather and use customer support data to h...

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    Email Ticketing System: A Wiki Guide

    Email ticketing systems are a great invention! They are simple, easy-to-use...

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    9 Reasons Why You Should Switch to Email Ticketing Syst...

    Tired with overloaded inboxes, lost productivity, and agent frustration? It...

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    Implement IT Ticketing Software in 8 Easy Steps

    Modern-day IT customer support teams would drown in a puddle of queries wit...

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    8 Essential Customer Support Statistics (and Key Takeaw...

    Essential statistics are gathered to help you keep up with the upcoming cus...

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    Enterprise Helpdesk: A Rewarding Asset For Any Business

    Ditch your legacy customer support tools and improvise your support with an...

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    6 Tips to Implement Your Omnichannel Customer Experienc...

    Six tips and best practices through which you can provide a top-notch omnic...

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    Digital Customer Self-Service and How to Do it Right

    Find out everything you need to know about digital self-service and how dig...

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    Everything You Need to Know About an Ecommerce Helpdesk...

    5 fuelling tips to ace your ecommerce customer service with an ecommerce he...

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    Multi-brand Help Desks and Its Benefits

    Know-hows of multi-brand help desks and how it benefits every organization...

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    The Ultimate Guide to Automated Support System

    This article talks about automated customer service, its latest trends, and...

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    Ticketing System for Events: Benefits and Use-Cases

    A consolidated list of everything you need to look for in an event ticket s...

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    Healthcare Helpdesk Software: A Boon For Healthcare Cus...

    Read about the role of the helpdesk in healthcare customer support and how...

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