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deskxpand
deskxpand
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Name Maulik Shah
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joined at 3 years ago

    How Customer Service Analytics Can Help Companies Put t...

    Everything about customer analytics tools and their functionalities to help...

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    10 Important Help Desk Metrics (And Why You Must Measur...

    Shortsighted metrics don't let you prioritize long-term and sustainable gro...

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    Bad Customer Service is a Thing of the Past. Find Out W...

    Bad customer service is impossible to avoid, but you can handle it in a way...

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    Service Desk Management: A Complete Guide

    Service desk management comes with a lot of challenges and roadblocks. With...

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    How to Implement Proactive Customer Service (& Why You...

    Take a look at the benefits of proactive support, how important it can be f...

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    How to Build Customer Service Scripts: Effective Tricks...

    Read on to learn everything about customer service scripts, followed by the...

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    10 Customer Service Objectives That Work but More Than...

    Every brand takes a loudspeaker about how exceptional their customer servic...

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    How to Achieve Customer Service Excellence: 5 Tips That...

    Customer service excellence can make or break your brand. Prioritize custom...

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    Retail Customer Service And Four Tips To Master It

    Customer support used to be an after-thought for many retailers, but now it...

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    Six Strategies For Successful Helpdesk Implementation

    The primary goal of a helpdesk is to assist end-users, solve their queries...

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    Seven Benefits of Knowledge Base Software

    Take a deeper look into the benefits of a knowledge base. Here’s a guide to...

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    Customer Request Management: The Only Guide You Need

    All you need to know about client request management in one place! Determin...

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    Customer Service Manager Skills and the Makings of an E...

    All you need to know about client request management in one place! Determin...

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    9 Must-have Help Desk Software Features

    Are you looking for helpdesk software? Here we have a list of universal fea...

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    4 Signs That You Need an Email Ticketing System

    An email ticketing system assists you in converting client emails to ticket...

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