Convergent Telecom Billing Services, Telecom Billing Services
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A Sudden Need for Convergence
Not so long ago, telecom billing was divided into postpaid billing and prepaid billing. Disparate billing systems – Ericsson IN for prepaid and Amdocs for postpaid – were the standout billing systems at a time when telecom billing offerings could be counted on the fingers of one hand. But with a sudden deluge of new technologies, the industry has woken up to a number of new telecom billing services that simply cannot be monetized by employing a traditional telecom billing system.
As thelaunch of new techs become ever so frequent, telcos are suddenly backed into acorner. The depreciation of revenues due to OTT services and other non-telecomoperators hasn’t helped their situation. As Whatsapp, Skype and Netflix eatinto the revenue of telcos, they can’t help but wonder if this situation couldhave been avoided. And to their agony, the answer is yes, a big resounding‘YES’.
The rise ofthese new non-telecom competitors can be attributed to the following tworeasons:
As telcoswere too busy counting profits and enhancing their fundamental corecompetencies, they never gave telecom billing systems the attention theydeserved. Also, with their erstwhile billing methodology (separateprepaid/postpaid billing), it was very hard to monetize a new telecom service,let alone launch streaming services that were never really part of theirdomain. However, as of now, things havechanged drastically. The launch of newer services related with IoT and 5G arechallenging telcos at a whole new level.
Now, it is time for telecom operators – both MNOs and MVNOs – to learn their lessons and start investing in telecom billing services that are not only relevant today but also have the potential to assimilate and monetize future services quickly. For many, the answer lies in convergent billing systems that utilize a centralized charging platform for charging all services in real-time. Therefore, there is a sudden rush to acquire quality billing systems and with good reasons too.
Convergent Telecom Billing Services, Telecom Billing Services
