The positives and negatives of remote working are constantly debated in executive meetings, canteens, and coffee shops, however, the data shows that working remotely is growing in popularity at a significant rate.
Tools to Monitor Employee Productivity
To know how to measure the productivity of remote work, in addition to a good strategy you need the right tools. We must also not forget how fundamental support between teams is, communication skills and a sense of responsibility.
Here are some of the tools you can use to monitor employee productivity:
Zoom for video conferences with team members and clients.
Google Suite for sending emails, collaborating on documents, file storages, shared calendar and more.
CuteHR to track goal compliance and data monitoring.
Asana for project planning.
Regularly scheduled one-on-one meetings are great for keeping coworkers informed and constantly supporting each other.
Meeting regularly using a video conferencing tool is also good for creating and maintaining personal links between colleagues.
Members of a team working remotely must trust each other's work, take responsibility for their tasks, and measure performance by linking activities and results using data.
Metrics to Measure Performance Remotely
Before exploring how you should monitor employee productivity and measure your team's performance, let's start with what you need to measure.
Selecting the most meaningful metrics is key, but so is avoiding excessive metrics. Less is more! It is recommended that you do not exceed 10 metrics per team when monitoring employee productivity.
To get you started quickly using performance metrics for your team, here are 5 that can help you monitor your sales, marketing, support and human resources teams. To improve employee productivity, employee engagement is a must. So in this COVID pandemic, get to know about employee engagement ideas for remote working teams in 2020.
5 Metrics for Control and Monitoring of Sales Teams:
Call volume
Sales by representative
The income per sales representative
Lead to customer conversion rate
Average selling price
5 Metrics to Monitor the Productivity of the Marketing Team:
Website sessions
New qualified marketing leads
Lead conversion rate
Customer acquisition cost
Return on marketing investment
5 Metrics To Remotely Monitor Your Support Team:
Call volume
Average response speed
First response time
Customer issues
Customer service satisfaction
5 Metrics to Monitor the HR Team
Earnings per employee
Income per employee
Expenses per employee
Payroll and income percentage
Employee turnover rate
Dashboard to Monitor Employee Productivity At the Home Office
Your best option for monitoring the productivity of employees who are working remotely is to use a productivity tracking tool that displays your metrics in real-time and is easy to share with your teammates and leaders.
Create an account on CuteHR and start monitoring your team's productivity in minutes.
Companies that generally create dashboards and are successful with data are those that appoint a person to prepare, manage, and maintain company metrics. Alternatively, you can appoint the team leader as the manager or have someone else on the team take over the role.
We can also help you in this process, both defining what metrics to use, and teaching you how easy it is to monitor employee productivity with the help of a dashboard. Employee management software helps a lot to track employees work and to improve their productivity.
The advantages of using dashboards are enormous, they allow you to view your team's metrics on a mobile device and send email dashboard reports in PDF format to anyone.
