If your fingerprint or face was not properly scanned or your finger isn't the correct one for signing in, you'll receive an error when you attempt to sign in using Windows Hello. If this occurs, sign in using an account number or PIN instead and then setup Windows Hello again.
Windows Hello Not Working in Window 11 - Windows Hello is a bio-metrics based technology that provides users with an alternative way to login to devices and applications by using fingerprints or iris scan or facial recognition. Some users are experiencing Windows Hello not working or Windows Hello Face Recognition stopped functioning after the Windows 11 update. There are many reasons which cause Windows Hello stop working on Windows 11. Hardware problems, system corruption, software conflicts, incorrect settings, or obsolete, or un-compatible driver are a few of the causes that are typical.
