But today, the pandemic has changed the way healthcare functions, however not completely. While face-to-face meetings are still considered as important, the pandemic has made it an option for patients. The pandemic has brought everyone indoors and has exhibited a sign that if it’s not necessary, you don’t need to step out from your homes. Hence to cater to multiple patients from across different locations, the concept of telehealth messaging came into place. Today, if you have minor pain in your body at 3 am in the morning, you don’t have to rush to visit the hospital, instead, you can use available digital health apps to speak to the concerned doctor.
In a matter of seconds, you will understand how to solve your issue. This is the power of such healthcare communication apps. As stated earlier, healthcare cannot be changed completely, but there are certain areas that can benefit from the change, the obvious being, communication.
The growth of telemedicine apps has opened more room to engaging with patients seamlessly and benefited healthcare providers by offering focused services. Hence did you know that you can create efficient telehealth applications with the assistance of an API provider?
To help you understand the above statement better, this blog will be your guide. From understanding how digital health apps are making their way towards the delivery of seamless healthcare services to getting a better idea of how healthcare messaging api providers can help, this blog will be your answer to everything.
Let’s get started.
How Healthcare Communications Apps Successfully Replace Traditional Healthcare Engagements?
1. Consultations/Booking Appointments
Previously to book appointments or have a first consultation it was necessary for face-to-face interaction to take place.
But with telehealth messaging, this waiting process has been eliminated.
Doctors and patients can jump into a quick session via digital health apps. The consultations are priced almost the same as a physical one and the patient has the option to choose the type of communication they prefer such as chat, audio, or video.
After the consultations, they can book appointments by clicking on a few simple steps provided by the telehealth application.
2. Regular follow up engagements
Certain patients have medical issues that take longer to be recovered from.
Hence visiting the hospital for every regular follow-up is a hassle duty since the follow-ups can range between every week or months together.
With a healthcare communication app, this has become easy.
Regular follow-ups can be conducted via this app without having to visit the hospital space. The engagement is conducted at the comfort of the patient and the human touch is restored despite the usage of a digital solution.
3. Send Test Results
Every patient's information is personal and should be secured within the hospital boundaries.
Due to this, healthcare providers become unsure if using a healthcare communication app is the wisest choice.
Hence to clear such doubtful theories, healthcare providers have started to implement HIPAA compliance chat api solutions only.
This means that all information shared including the lab test results are all kept private thus ensuring a secure engagement between both parties.
Hence with this chat platform, patients can easily avail their results as well as book appointments to have a better understanding of the same.
4. Provide personalized plans
There will always be patients that require special attention.
For instance, a diabetic patient requires closer attention from doctors. With the changing lifestyles, doctors will provide personalized plans to help such patients to recover or manage their health better.
Hence instead of crowding the hospitals with such patients, engaging with them over a healthcare communication app is the better choice. It is easy, simple, and convenient to reach out to such patients.
5. Conduct self-service to acquire relevant patient information
The online world has made everyone practice the method of self-service.
This too has been well applied in the healthcare sector.
Hence by using the best telemedicine platforms, patients can conduct multiple activities on their own such as schedule instant appointments, collect their reports, engage with a chat agent/ bot to resolve queries, and more.
CONTUS MirrorFly: Create An Efficient HealthCare Communication App With The Best In The Market
CONTUS MirrorFly is a self-hosted communication API that offers real-time chat, audio, and video calling for web and mobile apps.
They provide API solutions to cater to different types of communications such as chat, messaging, voice communication, video calls, SIP/VoIP integration, and secured communication.
They also have a dedicated communication solution for healthcare sectors.
The API provider lets you build a secure healthcare communication app with feature-rich APIs and SDKs.
Top Features CONTUS MirrorFly Provides In Healthcare Communication Apps
1. Conducts 1-1 Doctor-Patient Chat
Conduct all messaging and direct interactions in a secure manner. With instant engagements, catering to patients is much faster. Conduct any type of communication such as nurse to doctor, doctor, to doctor, pharmacy rep to doctor, and more.
2. Efficient File Sharing
Whether it is sharing your reports or test results, with CONTUS MirrorFly’s communication API, now confidently attach any type of media files to allow doctors to treat you better. There are no limitations on the media files and neither in the type of media you choose such as multimedia and more.
3. Remote Diagnosis
Engage with patients in the communication format you choose such as chat, video, or audio. With this real-time engagement process, doctors have the ability to treat patients without having them visit you face to face.
4. HIPAA Compatibility
CONTUS MirrorFly provides a HIPAA-compliant messaging app solution. The API provider provides end-to-end encryption to ensure that all data shared between engagements are secured strongly.
Why Should You Choose CONTUS MirrorFly For Your HealthCare Infrastructure Setup?
1. The process of communication between healthcare providers and patients will be improved. The API provider provides real-time communication such as video and audio as well as HIPAA compliant live chat solution that guarantees better security and seamless engagements.
2. The API provider offers multiple ways to ensure the smooth functioning of its HIPAA compliant messaging app such as providing a patient-centric panel to categorize every health problem conversation into specific groups, tracking patients globally to initiate their treatment further, and more.
3. With tons of features being offered to enhance every healthcare action, this improves patient satisfaction rate highly.
4. By providing efficient healthcare solutions, the API provider is delivering high quality of service.
5. The API provider lets you integrate the healthcare solutions on mobile apps as well to provide better connectivity to any healthcare provider.
Top 3 Best TeleHealth API Providers To Invest In 2021
1. CONTUS MirrorFly healthcare solutions
Encrypted Messaging
As stated earlier, CONTUS MirrorFly is providing a HIPAA-compliant messaging solution which means all the data captured will remain private. Any media files or messages shared between both parties via this healthcare messaging software will have end-to-end encryption.
Manage Healthcare ecosystem
CONTUS MirrorFly lets you track all your patient records electronically hence eliminating the need to scroll previous patient histories.
2. Sendbird healthcare solutions
High-end security
Sendbird also comes under the category of providing HIPAA compliance live chat solutions with its diverse security features. To ensure the complete privacy of data, they offer security features such as HITECH, AES 256, GDPR, and more.
Highly scalable chat API
With Sendbird, you can connect with over 1 million patients and doctors at once along with 200 medical professionals in a single chat.
3. PubNub healthcare solutions
HIPAA compliant chat
PubNub provides an in-app HIPAA compliant chat and much more to conduct seamless remote healthcare services. With this type of chat, PubNub ensures reduction in overhead costs, no shows and focuses on improving efficiency and patient handoffs.
Real-time notifications
With real-time notifications, PubNub sends patients alerts on multiple things such as lab results and more. They also support location tracking to ensure patients reach their care facility with ease and on time.
Conclusion
Wouldn’t you agree with us when we say the above-listed information perfectly describes the good change in healthcare?
Communication is the key to everything.
Today communication is no longer limited to compulsory face-to-face meetings. With the digital health apps we use today, communication has become more convenient and simple to engage with.
When we think about shifting healthcare online, we are unsure about the decisions because of the confidential data being held, but now with the list of API providers mentioned above, one thing is clear, they offer a HIPAA compliant messaging app solution that secures everything.
So which HIPAA compliant messaging app will you get started with first?
