FedEx, Microsoft announce new cross-platform logistics solution for e-commerce
January 25, 2022: FedEx and Microsoft on Monday announced the next solution as part of their multiyear collaboration to transform commerce, supply chains and logistics.
FedEx and Microsoft will bring together FedEx network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” for retailers, merchants and brands.
The companies share a vision for reimagining commerce experiences for businesses so they can offer their consumers more integrated ways to shop, and faster, more efficient deliveries. In today’s world of just-in-time supply chains, global trade and accelerated e-commerce growth, speed, flexibility and visibility are critical. Customer needs and expectations have shifted across every industry. Together, FedEx and Microsoft are using tools like artificial intelligence and machine learning to extrapolate new insights from the 17 million packages that pass through the FedEx network each day to help brands deliver improved customer experiences.
