The on-demand service sector market is growing at the rate of CAGR of close to 52%. The increase in the number of independent and contract based workers have contributed to the growth of Handyman apps like Uber. In a way, a handyman app can be considered as a multi-service app, as it includes a wide range of services including home cleaning, gardening, electrical, plumbing, etc., customers can get literally any fixes done via these apps.
The three key players of the applications are customers, professional executives and admin( business owner) have features and functionality that matches their needs.
Customers: They are important contributors for the business growth. The booking process must be simple; it should not take more than a few minutes. Customers look for interactive user-interface so offer that in your app.
Service providers: UrbanClap has a special program to train their employees in various areas, so that a standard is maintained for the application. Ensure that you have a complete fleet for service providers expertise in various fields to match the needs of the customers.
Admin: The main objective is to run their business remotely using the app. The on-demand service app development must include features such as,
- Advanced reports & analytics: To understand the ongoing customer demands and inculcate the changes.
- Earnings module: As and when customer orders get processed it must be updated in the earning panel.
- Alerts: When service processing time is delayed, customer grievances and so on., must be immediately noticed to the admin so that they can take the relevant action.
These are some of the attributes that ought to be included as part of Uber for handyman app development as customers look for these aspects in their application.
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