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Dining in a restaurant is a very enjoyable experience for the most part. You get to spend time with your friends or relatives and enjoy your meal. Nobody has to worry about hosting the party and cooking the meals for everyone because that is a very tiresome activity for most people. In most cases therefore, going out and eating in a restaurant is one of the best ways to spend their time in a social event.
It still has its own demerits though. Not every restaurant has good customer service. In most restaurants the staff comes very late to people’s services when it's crowded. Speaking of crowded restaurants, many times there are long waiting lists to avail the services of the restaurant.
Owing to the above demerits, online delivery apps have picked up pace in this industry. The restaurants partner with courier service apps and make themselves available on its delivery app.
HOW DO ONLINE DELIVERY APPS WORK?
The delivery app available to the customer can be used to see the restaurants they like. The customer chooses from among the various options in the menu and places their order. The restaurant receives the order expected from them and confirms it if they can provide it. They can also reject the order if there is any problem. Most delivery apps have the option to pay either in cash or online as per the customer’s convenience.
When the restaurant has prepared the food, the delivery executives from the courier service app picks up the food and delivers it to the address provided by the customer.
MERITS OF ONLINE FOOD DELIVERY APPS
-FOR THE RESTAURANTS:
a) There is a lot of money that the restaurant has to pay for the electricity consumption, extra facilities provided by them, extra staff in place for cleaning tables and utensils. With online delivery apps in high demand, restaurant owners are able to reduce these expenditures because the charges for this stuff is way less than the amount paid to the courier delivery apps they are in collaboration with.
b) There is a lot of mess when you dine in a restaurant. Waiters are not at your disposal all the time which is why sometimes deciding your meal becomes a very overwhelming experience. Customers do not have to face this on delivery apps which not only increases the amount of food ordered but also the number of people who order from a restaurant which increases the restaurant’s profit.
-FOR THE CUSTOMERS:
a) The process of ordering food from an online delivery app is hasslefree and easy.
There is no rush to order anything because of the limited amount of attention the servers can afford to give.
b) It saves a lot of time that is wasted when you go out to eat. For instance the time it takes to reach there and the time it takes to get ready.
c) There is less probability of error in orders because your server is an online delivery application.
d) Reduction in risk of contraction of the Coronavirus.
Reference link - https://bit.ly/3ioMXHS
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