What should I consider when choosing an online ordering system?
https://aipos.com.au/online-order
With plenty of online ordering systems on the market, it can be hard to know what to look for when comparing your options. Consider aspects including:
The ease of customization: A good system will allow you to create a tailored solution that reflects the way your restaurant operates while reflecting your brand colors and look and feel.
The user interface (UI): A modern, clean and easy-to-navigate user interface will encourage your customers to browse your menu and place an order. A clever UI can also increase the likelihood that your customers will spend more and accept upsell suggestions.
Compatibility with your POS: An online ordering system that integrates with your POS system Australia will support your restaurant to manage online orders in the same way you manage in-person sales, saving your team from re-entering these orders into your POS manually.
Device compatibility: Your online ordering systems should work seamlessly on laptops, tablets, and other mobile devices.
Flexible delivery options: COVID-19 has driven much broader customer use of delivery options that haven’t traditionally been used by the restaurant industry. Ensure your online ordering system allows you to offer fulfillment options like click-and-collect.
Loyalty and rewards programs: Some online ordering systems can provide customers with loyalty points for each order they make. Rewarding your customers for their loyalty makes them more likely to become return customers – and repeat customers are likely to spend more.
