Chatbots and live chats are a staple of the online experience. As businesses seek to take more of their communications online, text-based communications can be leveraged to facilitate rapid customer service and customer support

Customers sometimes cannot make out the difference between a chatbot and human interaction with an efficient chatbot system in place

New AI integration will save recruiters thousands of hours and provide a better talent experience

New Report Highlights Chorus’ Leadership in Overall Customer Satisfaction and Product Strategy